It’s important to make a good first impression, but second chances can be even more powerful.
A server in Los Angeles wrote on social media about a frustrating experience with a group of teens who got great service but didn’t leave much of a tip. This happens all the time to waiters who depend on tips to make ends meet.
The rain outside the State Superior Court didn’t just fall; it battered the city. It hammered against the gray, reinforced windows of Courtroom 4B as if trying…
The light filtering into the master bedroom of the Manhattan penthouse wasn’t warm. It was a cold, unforgiving sunlight that illuminated every speck of dust dancing in…
The high-risk maternity ward at Chicago General was cold, sterile, and terrifyingly lonely. I lay in the semi-darkness, eight months pregnant, my hand resting on a belly…
The organ music swelled, a majestic, rolling tide of sound that filled the cavernous wedding hall. It was a space designed to inspire awe and, for a…
1. The Gilded Cage of Contempt The air in the sterile, hushed law office of Sterling, Finch, and Gable was heavy and thick with the scent of…
Ten major retail chains are shifting their holiday messaging this year, bringing back the traditional greeting “Merry Christmas” after years of relying on the more neutral “Happy…